Effective Date: 10 August 2026

Fire Control Protection Systems (“Fire Control Protection Systems”, “FCPS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit https://firecps.com (“Website”), contact us, request quotations or use our services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Fire Control Protection Systems is a Limited Liability Company (LLC) operating in the United Arab Emirates.

Business Address

11 Fourth Industrial Street
Industrial Area 11
Sharjah
United Arab Emirates

Email

hr@firecps.com

Phone

+971 56 401 8883

Website

https://firecps.com

2. Scope of this Privacy Policy

This Privacy Policy applies to:

• Visitors to our Website
• Customers
• Business partners
• Suppliers
• Contractors
• Distributors
• Individuals requesting quotations
• Users downloading product catalogues
• Individuals contacting us through our Website
• Marketing subscribers

This Privacy Policy applies regardless of your country of residence.

3. Information We Collect

Depending on how you interact with our Website, we may collect different categories of information.

3.1 Personal Information

We may collect:

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Mobile number
• Country
• City
• Postal address
• Business address

3.2 Business Information

When requesting quotations or technical support, we may collect:

• Company information
• Project name
• Project location
• Industry
• Product requirements
• Technical specifications
• Quantity requirements
• Delivery location
• Purchase information
• Communication history

3.3 Website Usage Information

We may automatically collect information including:

• IP address
• Browser type
• Device information
• Operating system
• Screen resolution
• Language settings
• Referral website
• Pages visited
• Time spent on pages
• Downloads
• Click activity
• Date and time of visit

3.4 Technical Information

For security and performance purposes, we may collect:

• Session identifiers
• Cookie identifiers
• Network information
• Device identifiers
• Error logs
• Website performance metrics

4. How We Collect Information

We collect information through several methods.

4.1 Information You Provide

You may voluntarily provide information when you:

• Contact us
• Submit an enquiry
• Request a quotation
• Download catalogues
• Subscribe to product updates
• Subscribe to marketing communications
• Request technical support
• Submit project details
• Communicate through email
• Contact us through WhatsApp
• Contact us by telephone

4.2 Automatically Collected Information

Certain information is collected automatically when you visit our Website using technologies such as:

• Cookies
• Web server logs
• Analytics tools
• Tracking pixels
• Browser storage
• Device identifiers

4.3 Information from Third Parties

We may receive information from:

• Marketing platforms
• Social media platforms
• Business partners
• Distributors
• Publicly available business directories
• Analytics providers
• Advertising platforms

This information is used only where permitted by applicable law.

5. Why We Collect Your Information

We collect personal information for legitimate business purposes, including:

• Responding to enquiries
• Preparing quotations
• Processing product requests
• Providing technical support
• Delivering installation services
• Managing maintenance services
• Improving customer service
• Providing requested documentation
• Delivering downloadable catalogues
• Responding to project enquiries
• Improving our Website
• Managing customer relationships
• Marketing our products and services
• Sending product updates
• Complying with legal obligations
• Preventing fraud
• Protecting Website security

6. Legal Basis for Processing

Where required by applicable data protection laws, we process personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Preparation for entering into a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of legal rights
• Protection against fraud and abuse

7. Cookies

Our Website uses cookies and similar technologies to enhance functionality, improve user experience and analyse Website performance.

Cookies help us:

• Remember your preferences
• Improve Website functionality
• Analyse visitor behaviour
• Measure marketing performance
• Improve Website security
• Deliver relevant content

A Cookie Consent Banner is provided to allow you to manage your cookie preferences where required by applicable law.

8. Types of Cookies We Use

The Website may use the following categories of cookies:

Essential Cookies

These cookies are necessary for the Website to function correctly and cannot normally be disabled.

Examples include:

• Security cookies
• Session cookies
• Load balancing cookies
• Form submission cookies

Analytics Cookies

These cookies help us understand how visitors use the Website.

They may collect information such as:

• Most visited pages
• Time spent on pages
• User journeys
• Device information
• Geographic location (general)
• Website performance

Marketing Cookies

Marketing cookies help us:

• Measure advertising campaigns
• Understand customer interests
• Improve marketing performance
• Deliver more relevant advertisements

These cookies may be placed by us or trusted third-party marketing providers.

9. Analytics Technologies

Our Website may use trusted third-party analytics and marketing platforms including:

• Google Analytics
• Google Tag Manager
• Meta Pixel
• Microsoft Clarity
• Other analytics technologies introduced from time to time

These tools help us understand Website usage, improve performance, optimise user experience and evaluate the effectiveness of our marketing activities.

10. Marketing Communications

Where you choose to subscribe, we may send you:

• Product announcements
• Company news
• Technical updates
• Product catalogues
• Promotional offers
• Marketing communications
• Event invitations
• Industry insights

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

11. Accuracy of Information

You are responsible for ensuring that the information you provide to Fire Control Protection Systems is accurate, complete and kept up to date.

If your personal information changes, you should notify us so that we can maintain accurate records.